Job Description: We are looking for a skilled and experienced Ecommerce Manager to join our team and oversee the successful operation and growth of our clients’ online stores in UK. As an Ecommerce Manager, you will be responsible for managing all aspects of the ecommerce business, including website management, product listings, inventory management, marketing campaigns, and customer experience. This role requires a deep understanding of ecommerce best practices, strong analytical skills, and a passion for driving sales and revenue growth.

Responsibilities:

• Develop and execute ecommerce strategies to drive sales, increase conversion rates, and enhance the overall customer experience.
• Manage the day-to-day operations of multiple ecommerce websites, including product uploads, pricing updates, and inventory management.
• Monitor and optimize website performance, conducting regular analysis of key metrics to identify areas for improvement.
• Plan and execute marketing campaigns, including email marketing, social media advertising, and promotional activities, to drive traffic and sales.
• Collaborate with cross-functional teams, including marketing, design, and customer service, to ensure a seamless and cohesive customer experience.
• Conduct market research and competitor analysis to identify trends, opportunities, and competitive insights to inform business strategies.
• Continuously analyze and optimize customer journey, from site navigation to checkout, to maximize conversion rates and minimize cart abandonment.
• Stay up-to-date with industry trends, emerging technologies, and ecommerce best practices to identify opportunities for innovation and growth.
• Monitor and manage customer reviews and feedback, addressing any issues or concerns promptly to maintain high customer satisfaction.

Requirements:

• Bachelor’s degree in Business, Marketing, or a related field.
• Proven work experience as an Ecommerce Manager or similar role, preferably in an agency or retail environment.
• Strong understanding of ecommerce platforms and technologies, such as Woocommerce, E Bay, Amazon.
• Proficient in using ecommerce analytics tools and platforms to track and analyze website performance and customer behavior.
• Experience in managing and optimizing product listings, pricing, and inventory management systems.
• Knowledge of digital marketing channels and tactics, including SEO, PPC advertising, email marketing, and social media.
• Excellent analytical skills, with the ability to interpret data, generate insights, and make data-driven decisions.
• Strong project management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and clients.
• Detail-oriented mindset with a focus on delivering high-quality work and excellent customer experiences.

Join our team as an Ecommerce Manager and be part of a dynamic and growing agency dedicated to driving success for our clients. If you are passionate about ecommerce, possess the required skills and experience, and thrive in a fast-paced environment, we would love to hear from you. Please submit your resume along with a cover letter outlining your relevant experience and why you are the ideal candidate for this position. We look forward to reviewing your application!